Shipping policy

Courier Partners

We partner with The Courier Guy and Pudo to ensure safe and timely delivery of your Muti-Life products.

Shipping Times

Orders are dispatched within 1–2 working days of purchase.

Delivery typically takes up to 7 working days, depending on your location.

A tracking number will be provided once your order is dispatched.

Returns

You are welcome to return your product to Muti-life within 30 days of delivery. The cost to return is a flat fee of R 80. Please contact us to arrange a return and refund.

Delivery Areas

We deliver throughout South Africa. Please note that deliveries to remote or outlying areas may take slightly longer.

Shipping Fees

Shipping fees are calculated at checkout based on your delivery method and location.

We occasionally offer free shipping promotions—stay updated by following our social media channels or subscribing to our newsletter.

Contact Information

To facilitate a smooth delivery process, we require a valid telephone number and email address at checkout. This information is essential for delivery updates and to address any issues that may arise during shipping.

Delays

While we aim to meet our delivery timelines, unforeseen circumstances such as load shedding, adverse weather conditions, or courier network delays may occur. We will communicate any significant delays promptly.

Courier Partner Terms

For more information on our courier partner's policies, please refer to The Courier Guy's Terms and Conditions.

Need Assistance?

If you have any questions regarding your order or shipping status, please contact us at orders@mutilife.co.za We're here to help!