Privacy policy

Last updated: June 4, 2026.

This Privacy Policy describes how MUTI LIFE (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.mutilife.co.za (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by law.

POPIA Compliance – Your Rights Under South African Law

We are committed to protecting your personal information and processing it in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Under POPIA, you have the right to:

  • Be informed of how and why your personal information is being collected.
  • Access the personal information we hold about you.
  • Correct or update inaccurate, irrelevant, or incomplete information.
  • Request deletion of personal information no longer required for lawful purposes.
  • Object to processing for direct marketing or profiling.
  • Withdraw consent at any time (where processing is based on consent).

We only collect and process personal data that is necessary, with your knowledge and consent, and for legitimate purposes related to our business and service delivery.

For any POPIA-related queries or to exercise your rights, you can email us at orders@mutilife.co.za or contact us via our details at the end of this policy.

How We Collect and Use Your Personal Information

(Your original sections from “How We Collect and Use…” down to “Cookies,” “How We Disclose Personal Information,” and “Third Party Websites and Links” remain fully valid and have been retained with slight wording improvements to meet POPIA and GDPR.

Google Tracking

We use Google Analytics and Google Ads to improve our website experience and deliver relevant advertising. By using this site, you acknowledge our use of these tools for performance and advertising purposes.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal data from individuals under the age of 18. If you believe a child has provided us with their information, please contact us immediately so we can delete it.

Security and Retention

In line with POPIA, we implement reasonable technical and organisational measures to protect your personal information. While no method is foolproof, we actively limit access and retain data only for as long as necessary for legal, contractual, or service-related reasons.

International Transfers

If your information is processed outside of South Africa (e.g., by Shopify or international service providers), we ensure it is done under appropriate data transfer safeguards, such as Standard Contractual Clauses or equivalent frameworks where required.

Your Rights and Managing Preferences

(Your original “Your Rights” section is fully applicable and has been kept as-is with the addition of POPIA-specific wording.)

We respect your privacy choices. You may manage communication preferences, opt out of marketing, or update your data at any time. If you believe your data rights have been violated, you may also lodge a complaint with the Information Regulator of South Africa at https://www.justice.gov.za/inforeg/.

Complaints & Contact Information

If you have questions, concerns, or wish to exercise your POPIA or privacy rights, contact us at:

📧 orders@mutilife.co.za